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How does GF track the limited number of entries

Gravity Support Forums » Plugin Support » Gravity Forms

  1. broersen
    Member

    Hello,

    I have created a form with limited number of scubscribers. The form itself links to a payment module (Pronamic iDeal payment module). This module returns a payment result to GF. Some of the payments are not successful (or cancelled by the customer). Despite this the form is entered completely and can be seen in the list of subscribers.

    When limiting the number of subscribers, does GF check the status of the payment?

    For me only successful payments are needed for limiting the number of subscribers.

    If GF does not look at the payment result, how can I get this to work?

    Posted 12 years ago on Thursday January 24, 2013 | Permalink

  2. Chris Hajer
    Key Master

    Gravity Forms tracks the number of entries of the form without regard to your payment processing. It's a comparison of submissions to the limit on entries you have set.

    I think you mean this module:
    http://wordpress.org/extend/plugins/pronamic-ideal/

    I'm not sure how that plugin updates the payment status in the entry, but you would somehow need to read the status of the payment and then exclude that entry from the total which counts towards your total entries.

    If you delete the unpaid entries, does that reduce the number of entries made (making the total more accurate and include only paid entries) and also remove them from your subscriber list?

    Posted 12 years ago on Thursday January 24, 2013 | Permalink