Here's where I'm seeing the text "Product" when using GravityForms with the Total Field, the response email. See circled word "Product".
THE QUESTION: Where can I change the labelling of this? (e.g., to "Items" or "Widgets" or "Item Description")
THE BACK-SLAPPING COMMENT: And thanks. Since I've resorted to using the forum to ask such a tertiary question, you can tell I've figured out everything for this one particular client from GF's documentation and support area.