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How to display 'Confirmation' message with multiple page form?

  1. Here's the form in question...

    http://www.lowercolumbiacap.org/energy-assistance/

    If you go through the process (note that you don't need to actually schedule a date on the calendar, just keep clicking next through the pages and it will take you through regardless) you'll get to the last step which says 'You're Finished' in the progress bar.

    The issue I'm having is that it seems when you're dealing with multiple page forms (i.e. forms that use page breaks) that you don't have any way to change what the 'Completed' (or in this case 'You're Finished') page says at the end of the form.

    When I'm working on the form I go into Form Settings > Confirmations > Text and then enter the Text I want displayed on the confirmation page. But still, the confirmation page doesn't show up. If you go step-by-step through that form you'll see that it does eventually complete the form but you don't really have a choice to put anything on that completed page.

    Am I missing something or is this just something that's gone unnoticed in Gravity Forms?

    Posted 11 years ago on Monday May 6, 2013 | Permalink
  2. I'm unable to replicate this behavior on my dev site. If you test this form in the form builder preview window does your text confirmation show up on submit?

    Posted 11 years ago on Monday May 6, 2013 | Permalink
  3. Rob,

    I just tested it in the form builder preview window and the confirmation text shows up just fine there. It does NOT however show up on the live site (which you can see in the link I posted above).

    Posted 11 years ago on Monday May 6, 2013 | Permalink
  4. Chris,

    Two things for you to try then since it does work in the form builder preview window.

    1 - Remove AJAX (set to False) on your form shortcode on your page.
    2 - If that doesn't change things, then test for a theme/plugin conflict: http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Monday May 6, 2013 | Permalink
  5. Rob,

    When the AJAX is set to false it works perfectly. Any idea why it might not work when AJAX is enabled?

    I disabled EVERY plugin in my site as well and tested it with AJAX set to true and it still doesn't work so it can't be a plugin conflict. Could this be an undiscovered bug in Gravity Forms by chance?

    Posted 11 years ago on Monday May 6, 2013 | Permalink
  6. ?

    Posted 11 years ago on Tuesday May 7, 2013 | Permalink
  7. Hoping to get the attention of one of the developers... I think this might be a bug in Gravity Forms. Just looking for anyone to confirm.

    Posted 11 years ago on Wednesday May 15, 2013 | Permalink