PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

How to send confirmation email based on PayPal transaction email?

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. libertine
    Member

    I have a simple form setup for a single product. All that shows is the Buy Now button.

    How can I send a confirmation email to the PayPal email address used during the transaction?

    At the moment when I try to setup client confirmation message it reads:

    Your form does not have any email field. Sending notifications to users require that the form has at least one email field. Edit your form

    Posted 12 years ago on Thursday March 8, 2012 | Permalink

  2. Dana Cobb
    Administrator

    Hi, libertine,

    Because you do not have an email field on the form for the user's email address, you would have to use the PayPal Add-on hook "gform_paypal_post_ipn" (http://www.gravityhelp.com/documentation/page/Gform_paypal_post_ipn). With this hook you will use the response sent back by PayPal which includes the email address used for the payment. The email is called "payer_email" in the response from PayPal. You could then send an email to that address. This would require custom code to do it.

    Posted 12 years ago on Friday March 16, 2012 | Permalink

This topic has been resolved and has been closed to new replies.