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How to set the "Don't have a Pay Pal Account" screen open by default.

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. LABDPT
    Member

    Using the PayPal Standard add-on how can I set it so that the "Don't have a Pay Pal Account" screen is displayed when the user is taken to PayPal for the purchase transaction.

    Thanks!

    Posted 11 years ago on Friday March 1, 2013 | Permalink

  2. David Peralty

    There should be a link on the page, it is small but should be in the bottom right that says something like "Pay with Credit Card", even when using our Paypal add-on. Is this not the case for you?

    Posted 11 years ago on Friday March 1, 2013 | Permalink

  3. LABDPT
    Member

    Thank you for your reply. Yes on the PayPal transaction screen there is a "Don't Have A PayPal Account link" that when clicked displays the fields to enter your Billing Address ect.

    However in testing I have landed on this page and the additional fields were not displayed. The user would have to select it. This is causing a problem with users thinking that a purchase ca not be made if they do not have a PayPal account.

    My question was: is there a way to set the add on so that it opens the "Don't Have A PayPal Account link" when sending the form data to PayPal.

    Do you know if this is done based upon the email address that is provided, such that if it is linked to a PayPal Account the additional fields to enter billing information are not shown.

    My apologies if this is covered in the documentation I was not able to locate it.
    Thanks.

    Posted 11 years ago on Saturday March 2, 2013 | Permalink

  4. Chris Hajer
    Key Master

    It's done based on cookies from PayPal and it's dependent on if the user have ever logged in to PayPal with that browser before. It's in PayPal's interest to get people to use their PayPal account, so they do everything in their power to make that the default landing page.

    The stackoverflow and related topics describe pretty thoroughly the issue:
    http://stackoverflow.com/q/309421

    Posted 11 years ago on Monday March 4, 2013 | Permalink