PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

I can no longer PREVIEW my form

  1. I have been working on my form all day going into Preview mode and also viewing on a web page

    All of a sudden both web page that I was using to preview form and preview mode stopped work --- I get a blank page

    Thanks for the help in advance

    Posted 7 years ago on Thursday November 8, 2012 | Permalink
  2. Ok...I removed the last slide or element that I was working on from the form (#54); it was an HTML slide and I had the following code in there

    <!DOCTYPE html>
    <html>
    <body>
    <p>
    <abbr title="Click this link to get your custom, diversified and balanced portfolio><b>I do not have a portfolio</b></abbr> </p>

    </body>
    </html>

    I REMOVED THE SLIDE AND NOW THINGS ARE WORKING FINE

    ANY THOUGHTS?

    Posted 7 years ago on Thursday November 8, 2012 | Permalink
  3. I posted the above code wrong...I had a link in there as well

    Posted 7 years ago on Thursday November 8, 2012 | Permalink
  4. David Peralty
    Administrator

    I am not sure what you were doing. Can you give me more details about what you mean? Seems like you were trying to include a full HTML page inside Gravity Forms?

    Posted 7 years ago on Thursday November 8, 2012 | Permalink
  5. Dave:

    The problem is fixed; I deleted the element and re-did it by cleaning up the code

    I wasn't trying to put a web page with in a form; I was trying to put text plus an image into the form via HTML

    One other thing and it is only meant to be constructive:

    1) I am new to using your product

    2) As I have created my form (which is now 75 elements and 5 pages long and with lots of logic), I can see the benefit/ utility of the product

    3) However, getting to that point has been very frustrating and I believe it is how the learning materials are organized

    4) There aren't the step by step guides that show you how to do this and to do that; this isn't readily available; for example, it would be nice to show people what you need to do to produce a form that looks like such and such

    5) Your support via this forum has been very timely and helpful

    if I can be of assistance please feel free to contact me

    thanks agains

    Posted 7 years ago on Friday November 9, 2012 | Permalink
  6. David Peralty
    Administrator

    I'm glad the support forum has been useful. As for our documentation, due to the customization options in a Gravity Form, it is hard to do any advanced examples of how a Gravity Forms should look or function because everyone's needs are so different. I will be working on some tutorials in the coming year to try to help people with the basics, and build skills to get them to the point where they understand how everything can come into play together, but I don't think we will have comprehensive, advanced tutorials any time soon due to the varied needs of our users.

    Posted 7 years ago on Friday November 9, 2012 | Permalink