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I can not create a new form

Gravity Support Forums » Plugin Support » Gravity Forms

  1. infotechd
    Member

    Happens many times. http://screencast.com/t/XVd8V63AZm

    Posted 10 years ago on Thursday June 6, 2013 | Permalink

  2. Rewlander
    Member

    I have noticed the same thing after updating gravity forms. If you looks at your Developer tools it is a 500 error message off the following script /wp-admin/admin-ajax.php.
    For me the issue goes away if I disable the add ons I have installed in my case stripe+ and the User Registration add-on.

    The PHP error is pasted below:
    [06-Jun-2013 04:51:33 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 122880 bytes) in /wp-content/plugins/pods/classes/fields/pick.php on line 735

    Posted 10 years ago on Thursday June 6, 2013 | Permalink

  3. infotechd
    Member

    Oh thanks for ur reply. :)

    You mentioned developer tools. I do have a developer account. Where do i find the developer tools? Is this a debugging tool?

    Posted 10 years ago on Thursday June 6, 2013 | Permalink

  4. Rewlander
    Member

    I was talking about browser developer tools - check out this site to learn more http://devtoolsecrets.com

    Posted 10 years ago on Thursday June 6, 2013 | Permalink

  5. Rewlander
    Member

    I just got my site working again, not really sure why it worked, but here is what I did:

    • FTP'd up to my server
    • Renamed the plugins folder
    • Logged into my WP admin, navigated to the plugins panel. This then deactivated all the plugins in one go.
    • I then changed the plugin's folders name back, in the FTP program
    • Reactivated all my plugins and now the form works.

    The reason I did it this way was because the 500 error was preventing WordPress's UI from loading.

    Posted 10 years ago on Thursday June 6, 2013 | Permalink

  6. infotechd
    Member

    Thank you. I def tried that. Had a dev person do it also. I wish they would fix the core issue why a gr8 plugin always see so much compatibility issues. Might need to change the way it is coded.

    Posted 10 years ago on Thursday June 6, 2013 | Permalink

  7. David Peralty

    The compatibility issues are related to other scripts adding stuff to all admin pages in WordPress (both themes and plugins). We can't do anything about what other companies do. We code to WordPress standards and many of our features push the limits of what WordPress can do, thus causing sensitivity in JavaScript.

    Posted 10 years ago on Friday June 7, 2013 | Permalink