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I can not delete fields either....

Gravity Support Forums » Plugin Support » Gravity Forms

  1. T
    Member

    There is a post here in which the fellow is experiencing the same exact problem as me I think. I am guessing that the post was closed to replies because you do not want ot fix this for many people, but I would appreciate if someone could have a look at mine. It is exactly the same as the other guy explained.

    http://www.gravityhelp.com/forums/topic/cannot-delete-individual-input-fields

    I can email admin my ftp details if possible . I would appreciate it. Just bought my first form from you 5 minutes ago and it to is unusable.

    Posted 12 years ago on Tuesday November 29, 2011 | Permalink

  2. Carl Hancock
    Administrator

    The post was closed because it was resolved. His issue was caused by code in his theme causing problems with the AJAX request used to delete a form.

    That could be the same issue you are encountering. If so you need to test for theme AND plugin conflicts by following the instructions here:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Tuesday November 29, 2011 | Permalink

  3. T
    Member

    Yes I read it all. It has to be my theme because I deactivated all plugins. I was just seeing if you were feeling generous and might take a minute to see what the problem is like you did for him hehe =)

    Like the other user I can not deactivate the theme because I have done tons of work on it and it would all be lost.

    Posted 12 years ago on Tuesday November 29, 2011 | Permalink

  4. Carl Hancock
    Administrator

    We can certainly take a look. What I would need you to do is email me at carl@rocketgenius.com and include your theme zip file as an attachment. I can install it locally and see if I encounter this issue, if I do then i'll see what the theme is doing to cause it and what needs to be corrected. Reference this forum post in your email so I know what this is in regards to.

    Posted 12 years ago on Tuesday November 29, 2011 | Permalink

  5. T
    Member

    Thanks much!

    Posted 12 years ago on Tuesday November 29, 2011 | Permalink

  6. T
    Member

    I sent the theme via yousendit with a link to your email. thanks again

    Posted 12 years ago on Tuesday November 29, 2011 | Permalink