I cannot add any fields « Gravity Support Forums

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aplivegood
Member

Please advise. I am not able to add any fields to a form. Nothing happens when I click to add a field.

Posted 11 years ago on Tuesday May 14, 2013 | Permalink
David Peralty

Can you go to Forms -> Settings and turn on No Conflict Mode and see if that helps? If not, please follow the instructions on this page: http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

Posted 11 years ago on Tuesday May 14, 2013 | Permalink
aplivegood
Member

None of the options provided did any good. I still am unable to use the form & add a field. All options were done.

Posted 11 years ago on Tuesday May 14, 2013 | Permalink
aplivegood
Member

I really need to have this issue addressed. Please advise. All suggested routes of implementation have been attempted.

Posted 11 years ago on Tuesday May 14, 2013 | Permalink
David Peralty

The only times users can't add fields to their forms are when the JavaScript is broken in some way.

Are you using the latest Gravity Forms and WordPress versions? Are you sure you tried all of the steps on the Theme/Plugin conflict troubleshooting?

Can you download Gravity Forms from this site, and re-install? Maybe our JS didn't get uploaded correctly. It is almost always a theme or plugin conflict where other scripts are being pushed into our administration pages, thus causing them not to work.

Posted 11 years ago on Tuesday May 14, 2013 | Permalink
aplivegood
Member

Ok, As I said, All options were explored. Nothing works. All products are the newest versions. Please advise with how to fix ASAP. Thanks.

Posted 11 years ago on Tuesday May 14, 2013 | Permalink
David Peralty

If you've already tried to re-install, can you send admin login details to peralty@rocketgenius.com as well as a link to this thread so I know what is going on, and I'll log in and take a look?

Posted 11 years ago on Tuesday May 14, 2013 | Permalink
aplivegood
Member

Sure, I'll be an employee for all intensive purposes. I did't pay for the service or anything. Here's your email. Let's get it fixed.

Posted 11 years ago on Wednesday May 15, 2013 | Permalink
aplivegood
Member

I still have yet to hear from you. I tried uninstalling but now it says that it is still there. When can we come to a resolution?

Posted 11 years ago on Thursday May 16, 2013 | Permalink
aplivegood
Member

An entire day. No responses.. No fix. When can we come to a resolution?

Posted 11 years ago on Friday May 17, 2013 | Permalink
David Peralty

Sorry, I'm going to need a bit longer. I hope to have this sorted out by tomorrow. Can you please update to 1.7.3 and see if that helps your issue currently?

Posted 11 years ago on Friday May 17, 2013 | Permalink
aplivegood
Member

I cannot even access it any longer. Tried to uninstall and reinstall but it says it's still there. Any help you can provide would be excellent.

Posted 11 years ago on Friday May 17, 2013 | Permalink
aplivegood
Member

I sincerely need to get this issue resolved this week. Please advise as to your progress on authentication & resolution process. Thank you.

Posted 11 years ago on Monday May 20, 2013 | Permalink
aplivegood
Member

Still waiting for an appropriate course of action.

Posted 11 years ago on Monday May 20, 2013 | Permalink
youngnomad
Member

I created a form a couple of days ago and worked great.
Today went in to edit and also nothing happens when i try to add fields!!!
I need help to sort this out.

I get an AJAX error that shows up very delayed!?!?!

Any ideas?

Posted 11 years ago on Monday May 20, 2013 | Permalink
aplivegood
Member

Your guess is as good as mine youngnomad. The forms have never worked properly for me and I have yet to receive any assistance. Hoping for something today!

Posted 11 years ago on Tuesday May 21, 2013 | Permalink
aplivegood
Member

Anxiously awaiting assistance for this issue.

Posted 11 years ago on Tuesday May 21, 2013 | Permalink
David Peralty

Going to get this resolved for you right now. Thank you for your patience and sorry about the delay.

Posted 11 years ago on Tuesday May 21, 2013 | Permalink
David Peralty

Please log in and test that this is resolved.

Posted 11 years ago on Tuesday May 21, 2013 | Permalink
aplivegood
Member

Currently, It is operating as it should. Thank you for the assistance David.

Posted 11 years ago on Tuesday May 21, 2013 | Permalink
ab
Member

TypeError: e(...).addClass(...).appendTo(...).menu is not a function
[Break On This Error]

...ment.appendTo(this.document.find(t||"body")[0]),e==="disabled"&&t&&this.xhr&&thi...

/wp-includes/js/jquery/ui/jquery.ui.autocomplete.min.js?ver=1.8.20 (Line 5)

Forms that were previously setup work fine on the frontend... BUT I cant edit any fields on the backend, (noconflict mode is turned on)... Latest Gforms + WP 3.4.2

Posted 11 years ago on Sunday May 26, 2013 | Permalink
ab
Member

This error fires before the other...

ReferenceError: QTags is not defined
[Break On This Error]
if (!QTags) return;

wp-admin/admin.php?page=gf_edit_forms&id=33 (line 19002)

Posted 11 years ago on Sunday May 26, 2013 | Permalink
Chris Hajer
Key Master

@ab, I am going to close this topic as well as a duplicate of your other, which can be found here http://www.gravityhelp.com/forums/topic/downgrade-to-171-or-17

Posted 11 years ago on Sunday May 26, 2013 | Permalink

This topic has been resolved and has been closed to new replies.