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I have a developers license but you think I have a personal one.

  1. elianab
    Member

    I have the developers license, but it looks like Gravity Forms thinks I have a personal one. In my WordPress site, when I updated Gravity Forms, it asked me if I wanted to upgrade. And in my profile it asks me if I want to upgrade. You offered a special about 2 months ago that said if I renew my developers license right away I'd get half off. So that's what I did.
    Last July I got a receipt that said Thank you for renewing your developers license. Then in August I got a receipt that said Thank you for renewing your personal license. I only renewed it once.

    Posted 12 years ago on Friday August 26, 2011 | Permalink
  2. Please contact me via email at carl@rocketgenius.com and provide your license key so that we look it up in our system and see what is going on.

    Posted 12 years ago on Tuesday September 6, 2011 | Permalink