PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

I have a developers license but you think I have a personal one.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. elianab
    Member

    I have the developers license, but it looks like Gravity Forms thinks I have a personal one. In my WordPress site, when I updated Gravity Forms, it asked me if I wanted to upgrade. And in my profile it asks me if I want to upgrade. You offered a special about 2 months ago that said if I renew my developers license right away I'd get half off. So that's what I did.
    Last July I got a receipt that said Thank you for renewing your developers license. Then in August I got a receipt that said Thank you for renewing your personal license. I only renewed it once.

    Posted 13 years ago on Friday August 26, 2011 | Permalink

  2. Carl Hancock
    Administrator

    Please contact me via email at carl@rocketgenius.com and provide your license key so that we look it up in our system and see what is going on.

    Posted 13 years ago on Tuesday September 6, 2011 | Permalink