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IE issues with Gravity Forms

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Christine920
    Member

    Occasionally I am finding issues with the forms not loading on IE (8 in particular). Is there a known issue with this? I just downloaded Gravity forms a few weeks ago so I believe I have the most recent release. Thanks!

    Posted 12 years ago on Thursday August 9, 2012 | Permalink

  2. Chris Hajer
    Key Master

    There are no known issues with recent versions of Internet Explorer.

    Please post a link to your site where the form is embedded. It is usually due to a JavaScript error (where the form will not display at all) or an HTML error, if you used HTML blocks in your form. Additionally, you can check for theme and plugin conflicts by following these instructions http://rkt.gs/testing.

    If you post a link to your site, we'll be able to help you better. Thank you.

    Posted 12 years ago on Thursday August 9, 2012 | Permalink

  3. Macuzzin
    Member

    Hi,
    There are various issues with my forms in IE. other browsers are fine. Please take a look: http://www.theleadingedge.co.za/sign-up/

    Theme is a Wootheme which is supposed to be compatible.

    Many thanks,

    Bruce

    Posted 12 years ago on Wednesday August 22, 2012 | Permalink

  4. David Peralty

    Bruce - Did you follow the testing link above and go through the steps? Can you let us know what your issues are as your form looks fine on IE9 to me.

    Posted 12 years ago on Wednesday August 22, 2012 | Permalink

  5. Macuzzin
    Member

    Hi

    Thanks for your quick reply. I use a mac but the site is for our client who has had many complaints about the following issue:
    IE users get right to the end of the form and then click submit the form just hangs and nothing seems to send.

    Another seemingly IE issue that not all users have is the inability to select a text field for typing.

    Thank you,

    Bruce

    Posted 12 years ago on Wednesday August 22, 2012 | Permalink

  6. David Peralty

    Bruce - Can I have you run through the testing instructions as it might be a theme or plugin conflict causing the issue.

    http://rkt.gs/testing

    Posted 12 years ago on Wednesday August 22, 2012 | Permalink