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If Captcha Validation Fails, still send form data to 2nd address

  1. Hello,

    on our website we use GravityForms for bookings by our clients. Some of them get confused by the captcha and either fill in something wrong or cancel the form.

    I'd like to have the feature that if a user enters wrong captcha data, the form is still processed but the mail notification goes to another mailbox - e.g. possiblespam@mydomain instead of info@mydomain. I could then every once in a while check this mailbox manually for clients who entered the captcha wrong.

    Would this be possible?

    Posted 9 years ago on Sunday June 6, 2010 | Permalink
  2. @flax - great minds think alike.

    I've done fair amount of research on this plug-in. The above situation is a major factor for me in purchasing a dev. license. It's flexibility is amazing, but the ULTIMATE form would have this feature...

    • It's my understanding that GF is already so great, you can most likely do this.

    If not, I prey they opt to implement this feature - great ideas fuel the future, not features...

    Posted 9 years ago on Sunday June 13, 2010 | Permalink
  3. You're not really taking advantage of the reCaptcha field to actually stop spam submission in this scenario. That's what Captcha is intended to do.. stop spam from being submitted in the first place so there's little point in even using it here.

    You can do what you want now with a little creativity.

    If you just want to re-route submissions to another address on the suspicion that it might be a bot, you could use a drop down field with a math question or some other kind of challenge ( ie: What is 3+1? What color is an orange? ) and then route the submission based on the result.

    I did this in a quick test.. just asked a simple math question, made the field required and had a few answers to choose from.

    form screenshot

    field settings screenshot

    If the user chooses the proper answer.. in this case the number "4", then the submission is routed to the sales department. If they choose any answer other than "4", the submission is then routed to an alternate email address.

    notification settings screenshot

    At that point, the reCaptcha field isn't needed for the form at all and you can simply leave it off.

    Posted 9 years ago on Sunday June 13, 2010 | Permalink