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Image files not uploading in multi-page form

Gravity Support Forums » Plugin Support » Gravity Forms

  1. bfkouba
    Member

    I have created a form here: http://delawaredentistdirectory.com/add-a-listing/

    It's using multiple pages, the paypal plugin, and post template features. There are several "upload an image" fields, yet the images never upload. I'd like them to show up in the post template that I created, and I understand how that works... but they don't even show up in the plain entries.

    Here are some screenshots:

    http://leaf9.com/sharedfiles/filechute//Screen%20Shot%202011-09-10%20at%202.51.09%20PM.png

    http://leaf9.com/sharedfiles/filechute//Screen%20Shot%202011-09-10%20at%202.50.45%20PM.png

    I appreciate any help.

    Posted 13 years ago on Saturday September 10, 2011 | Permalink

  2. Chris Hajer
    Key Master

    Your merge fields should probably be more like this:

    [php]
{Upload a photo of your practice:21:medium:left}
{Upload a second photo of your practice:22:medium:left}
{Upload a third photo of your practice:23:medium:left}

    The merge tags are based on your actual form. You have "Upload a photo of your practice" repeated, but with different field IDs.

    Posted 13 years ago on Tuesday September 13, 2011 | Permalink

  3. bfkouba
    Member

    Thanks, Chris. That makes sense. However the images aren't even uploaded and visible in the entries. Here's an export of my form. Would you have a look?

    http://leaf9.com/sharedfiles/filechute//gravityforms-export-2011-09-13.xml

    Posted 13 years ago on Tuesday September 13, 2011 | Permalink

  4. Chris Hajer
    Key Master

    I imported your form into my site and was able to upload and view 4 photos in the entry. Here's a screenshot of the entry (I submitted it from the preview.) http://minus.com/lUhtJsslvpvsk

    The first step is going to be to ensure the images get uploaded.

    These were all fairly small images, suitable for the web. It is possible that the images people were trying to upload were too large to be processed by the server and ran out of memory and errored out?

    Posted 13 years ago on Wednesday September 14, 2011 | Permalink