@Jack Bodiless Nowhere on the Gravity Forms site, Documentation or within Gravity Forms itself do we market, promote or advertise that there is "Import Entry" functionality and we certainly aren't misleading people into believing there is.
The Import/Export functionality is clearly promoted as: Export Entries, Export Forms and Import Forms. Forms can be Imported and Exported, however Entries can only currently be Exported as a CSV file. Entries themselves cannot currently be imported.
The fact of the matter is we have over 325,000 active customer sites running Gravity Forms. This is a very large user base. Out of that user base the 8 users requesting Import Entry functionality in this thread make up the bulk of the users requesting this functionality.
While the functionality may be important to you and the others on this thread, it is not a feature that has been heavily requested enough by our user base as a whole to move it up on our internal development to do list. over more highly requested features that are currently in development such as calculations, conditional notifications and confirmations capabilities which will be introduced in the next release.
That does not mean it will never be added. Import Entries is definitely a feature we do plan on adding in the future. However, as we are a small development team we must focus on the most heavily requested features and functionality when prioritizing development.
Users that want import entry functionality because they are migrating a WordPress site from one location to another shouldn't be using any kind of Gravity Forms import/export tool. You should be import/exporting your entire WordPress database from one location to another using a database tool.
I do not appreciate you accusing the Gravity Forms team of somehow misleading people on this matter. We certainly aren't laughing at anyone on this thread and I do not appreciate your combative tone and response on this forum post.
We do not speak to nor treat our customers this way, and frankly we don't put up with our customers treating us this way or throwing around accusations the way you have in your response. Therefore we will be refunding your Gravity Forms purchase and you and your client can use another form solution.
Posted 9 years ago on Wednesday April 11, 2012 | Permalink