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Inconsistent Export of Gravity Form Data

  1. rspilhaus
    Member

    I went through much of the forums for an answer to this topic, and I think I found it but there are still issues that worry me.

    I am able to export data from my website if I choose a specific set of dates.
    For example: I choose a date range of 07/31/12 to 08/31/12. I was able to get all the data.

    However, if I just add an extra day to the range, so 07/30/12 to 08/31/12 - I get a blank document.
    At that point I figured it was an issue of keeping things within 30 days, so I tried to to change the dates around but always kept it within 30 days of one another. Nonetheless, I either get a blank document or a memory error.

    <b>Fatal error</b>: Allowed memory size of 33554432 bytes exhausted (tried to allocate 71 bytes) in <b>/home/mcleanb1/public_html/dcschoolsproject.com/wp-content/plugins/gravityforms/forms_model.php</b> on line <b>2603</b>

    But, if I set the date ranges to the begin and end of a month, such as 07/01 - 07/31 or 08/01 to 08/31, I can pull the data just fine.

    My question: could this be a memory issue? Or something more than that? The "issue" is too inconsistent to tell what the actual problem is. The weirdest part is that I was able to pull my data with no problem just the other day, regardless of which date ranges I used. Any help or direction would be greatly appreciated.

    Thanks!

    Posted 7 years ago on Tuesday August 14, 2012 | Permalink
  2. David Peralty
    Administrator

    Usually this is related to a memory issue on your server. Try allocating more memory and see if it goes away.

    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Posted 7 years ago on Tuesday August 14, 2012 | Permalink
  3. rspilhaus
    Member

    Thank you!

    Posted 7 years ago on Wednesday August 15, 2012 | Permalink