Hi in my admin I am seeing 6 entries, 4 of them unread, when in reality there are only 2 entries, both of them read. In fact when I click on the unread link it shows no entries. How can this be fixed?
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Incorrect number of entries shown
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Are you running any kind of caching plugins such as DB Cache or W3 Total Cache?
Posted 14 years ago on Tuesday October 5, 2010 | Permalink -
You need to make sure your W3 Total Cache is setup so that Database Caching ignores the Gravity Forms related tables and allows it to read/write to the live database. What is probably happening is W3 Total Cache is interfering with Gravity Forms ability to interact with the database.
Go to the W3 Total Cache settings, go to the Database Caching settings and make sure that you add the Gravity Forms table prefix to the "ignore query stems" area of the Database Caching settings.
The prefix will vary depending on what you setup for your WordPress site. By default it would like something like this:
wp_rg_
But if you setup a custom database prefix for your wordpress site it would be something like:
YOURPREFIX_rg_
If it isn't setup properly then W3 Total Cache can cause problems with writing entries to the database.
Posted 14 years ago on Tuesday October 5, 2010 | Permalink
