PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Indianrv

Gravity Support Forums » Plugin Support » Gravity Forms

  1. indianrv
    Member

    I have created a menu order form for a restaurant and I'm running out of form length ie, the form won't take more "Product Fields" I enter the new fields and I can see them, then I save/update the form and they are gone. http://www.grandmascountrykitchen.com.au indianrv@hotmail.com

    Posted 13 years ago on Wednesday May 30, 2012 | Permalink

  2. Rob Harrell
    Member

    Do you get a confirmation that the form saved successfully?

    Posted 13 years ago on Wednesday May 30, 2012 | Permalink

  3. indianrv
    Member

    Yes it confirms saving.

    Posted 13 years ago on Wednesday May 30, 2012 | Permalink

  4. Rob Harrell
    Member

    There is no "limit" set on how long a form can be - so let's try increasing the available PHP memory:

    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Posted 13 years ago on Wednesday May 30, 2012 | Permalink

  5. indianrv
    Member

    I ad more fields than what is currently showing on the form and then click on "update form" tehn view page and its not there.

    Posted 13 years ago on Wednesday May 30, 2012 | Permalink

  6. indianrv
    Member

    Hello Rob,
    Added the line of code to the end of the php file and saved then tried adding some more fields to the form then save/update and still nothing.
    Gary

    Posted 13 years ago on Wednesday May 30, 2012 | Permalink

  7. Rob Harrell
    Member

    Can you send me a WP Admin login to rob@rocketgenius.com so I can take a look. Please reference this post in your email.

    Posted 13 years ago on Wednesday May 30, 2012 | Permalink

  8. indianrv
    Member

    Emailed from indianrv@hotmail.com

    Posted 13 years ago on Wednesday May 30, 2012 | Permalink

  9. Rob Harrell
    Member

    Hey Gary, I exported and reimported your form - you'll see the same form name with a (2) next to it. That form seems to be updating fine, so I'm guessing something got corrupted in your other form while being edited. You will see I added two test fields, a single input and a product field.

    Posted 13 years ago on Wednesday May 30, 2012 | Permalink

  10. indianrv
    Member

    Thank you Rob,, excellent backup am so glad I changed to gravity forms from Jotform, thank you again. Gary

    Posted 13 years ago on Wednesday May 30, 2012 | Permalink

  11. Rob Harrell
    Member

    No problem, glad to help and glad you are enjoying Gravity Forms!

    Posted 13 years ago on Wednesday May 30, 2012 | Permalink

This topic has been resolved and has been closed to new replies.