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Insert form is hanging in FireFox browser

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Kutenda1
    Member

    I am using the Version 1.5.RC4 for Gravity forms.

    Some times When I try to Insert a Form to a page, it's not getting inserted and nothing happens.

    also I have cleared cache completely from FireFox browser still getting that problem.

    I can see the Fire bug report is

    Permission denied for <http://example.com> to get property Window.send_to_editor from

    <http://somesite.com> InsertForm()

    http://example.com/wp-admin/post-new.php?post_type=page Line: 1354

    Any ideas? Can anyone confirm 1.5.RC4 is working in FF?

    Posted 13 years ago on Thursday February 24, 2011 | Permalink

  2. Kevin Flahaut
    Administrator

    I haven't had any issues with it. What version of Firefox are you using and on what platform?

    Posted 13 years ago on Thursday February 24, 2011 | Permalink

  3. Carl Hancock
    Administrator

    I haven't experienced this issue and am unable to reproduce it. It hasn't been reported by other users so it could be something site specific. If you can post a live link to one of your forms that is experiencing the issue we can take a look and see what is going on.

    Posted 13 years ago on Thursday February 24, 2011 | Permalink

  4. gchinola
    Member

    im experiencing the same problem. it's a "brand new site" in the sense that i've been adding posts and pages but i haven't mucked with anything.

    hostgator auto install.
    WP3.1
    Gravity Forms 1.5.RC4
    Disabled W3 Total Cache right after install

    Gravity forms is the only plugin I installed.

    It happens in Safari. If I switch over to Firefox. The form insert button works like it should.

    Posted 13 years ago on Friday February 25, 2011 | Permalink

  5. Carl Hancock
    Administrator

    @gchinola And you are sure you have 100% cleared your cache in Safari and restarted the browser? This issue typically only happens due to a cache issue with the browser. Which could explain why for you it didn't work in Safari but it did work in FireFox. We use Safari on a daily basis and don't encounter this issue so it's not a browser specific bug.

    Posted 13 years ago on Friday February 25, 2011 | Permalink

  6. gchinola
    Member

    yeah, it was safari... again. this is the second time i've had a cache issue. sorry.

    Posted 13 years ago on Tuesday March 1, 2011 | Permalink