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Install/Activation Problem

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Anonymous
    Unregistered

    I had the plugin installed but i think a cache plugin messed up the install.
    I deleted gravity forms and i keep trying to reinstall it but its not showing up as Forms after I activate it, i have no idea what the issue is please HELP SOON

    Posted 14 years ago on Sunday October 31, 2010 | Permalink

  2. Anonymous
    Unregistered

    when i go to Plugins>Edit i can see everything but still no FORMS on the wp admin dashboard so i can go in and edit/make forms...if anyone has seen an issue like this posted pls let me know, trying to fix issue as soon as utterly possible

    Posted 14 years ago on Sunday October 31, 2010 | Permalink

  3. Carl Hancock
    Administrator

    It sounds like you have a role management plugin such as Members installed. If so you need to edit the admin role and make sure all the Gravity Forms related capabilities are turned on. The menu isn't appearing because your user role doesn't have access to them.

    Posted 14 years ago on Monday November 1, 2010 | Permalink

  4. Anonymous
    Unregistered

    I did install Members but I deleted that plugin after experiencing this issue, so what should i do now? Is there a way I can double check Members plugin is totally deleted other than going to Plugins?

    Posted 14 years ago on Monday November 1, 2010 | Permalink

  5. Carl Hancock
    Administrator

    - Clear all your browser cache.
    - Restart your browser.
    - Deactivate ALL plugins.
    - Only activate Gravity Forms.
    - Go to your main Dashboard page.
    - Does the Forms menu item appear?

    Posted 14 years ago on Monday November 1, 2010 | Permalink

  6. Anonymous
    Unregistered

    yes it appears. so considering the Members plugin caused an issue. is there anyway i can create a form where the user submitted content shows in a blog draft? i tried this before but the information (an image and other info) never showed in the post itself, it only showed in the automatic i received from the submission of the form.

    Posted 14 years ago on Monday November 1, 2010 | Permalink

  7. Carl Hancock
    Administrator

    Yes, you have to use Post Fields to create a Post. One of the options on the Post Title and Post Body fields is the Post Status (Draft, Pending Review or Published). You can insert images/etc. in the Post Body using the Post Body Content Template option on the Post Body field.

    Posted 14 years ago on Monday November 1, 2010 | Permalink