PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

IPN and payment status

  1. I have forms on my site to create a custom post type upon PayPal payment.

    PayPal is sending the IPN successfully. Server logs show the POST coming through from PayPal (173.0.81.1) and returning a Status 200.

    173.0.81.1 - - [09/May/2013:19:31:36 -0400] "POST /alphadawgs/?page=gf_paypal_ipn HTTP/1.0" 200 14638 "-" "-"

    However, all forms are displaying the status as Processing and not creating the CPT entry.

    My understanding was that a 200 response was a successful IPN. Is this incorrect? If so, how can I troubleshoot this issue?

    I have done plugin/theme testing, and everything worked prior to upgrading GravityForms and this add on.

    Posted 11 years ago on Thursday May 9, 2013 | Permalink
  2. We have the same problem, but it's random, some submissions are fine, some are not.

    Posted 11 years ago on Friday May 10, 2013 | Permalink
  3. My issue is not intermittent. It is happening with every single test.

    I need this resolved soon, as the client is getting pretty angry. This is on a production system.

    Posted 11 years ago on Sunday May 12, 2013 | Permalink
  4. What does the status say at PayPal in the IPN history?

    You can use our logging add-on to help pinpoint the error. You can download the tool here: http://www.gravityhelp.com/downloads/#Gravity_Forms_Logging_Tool

    Posted 11 years ago on Monday May 13, 2013 | Permalink