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Is there a way to notify the wordpress admin when something goes wrong?

  1. joshi
    Member

    Hello,
    So recently I have had two issues with Gravity Forms that made my forms stop working and I had no idea until someone else told me about it. First was when a directory on the web server had its permissions accidentally changed and so the forms could no longer write to the directory. The second time, my license expired and the forms stopped sending email notifications. It would be really helpful if I could get an email notification when something goes wrong with a Gravity form and when my license needs to be renewed. It is really annoying to have things stop working and not get any notice. Is there a way to do this in the Gravity forms, and if not, can you add that functionality?

    - Nik.

    Posted 7 years ago on Monday April 15, 2013 | Permalink
  2. Richard Vav
    Administrator

    Hi Nik,

    Rocketgenius usually send out Gravity Forms license renewal notices at least 15 days prior to expiry. If the license expired the forms would not stop sending email notifications, they work regardless, usually if you stop receiving them is is due to a server, firewall, smtp, plugin or theme issue, there is advice on how to troubleshoot notifications in the documentation, http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications

    Regards,
    Richard
    --
    Just another member of the community helping out where I can

    Posted 7 years ago on Monday April 15, 2013 | Permalink