PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

JQuery Error/Conflict With Theme

Gravity Support Forums » Plugin Support » Gravity Forms

  1. travin
    Member

    I am working on a new website and have one slight issue so far. Background: Using the theme Geoplaces 4. It has an Uber Mega Menu type menu installed. Installed a gravity form in the front sidebar (Newsletter Sign Up).

    As soon as I did this, the main nav menu quit working properly and I get this error:

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; InfoPath.2; .NET4.0C)
    Timestamp: Thu, 12 Apr 2012 14:02:48 UTC
    Message: 'handler' is null or not an object
    Line: 1572
    Char: 3
    Code: 0
    URI: http://www.hrsaver.com/wp-content/themes/GeoPlaces/js/jquery-1.4.2.js

    To see what the menu should look like, go to http://www.hrsaver.com/current-coupons/

    Any help would be awesome.

    Thanks,

    Daniel

    Posted 12 years ago on Thursday April 12, 2012 | Permalink

  2. Rob Harrell
    Member

    Hey Daniel, it's because your theme is using an old version of jQuery. You should be able to update to the most current version of jQuery and/or contact your theme creator.

    Posted 12 years ago on Thursday April 12, 2012 | Permalink

  3. travin
    Member

    Are the new versions backwards compatible? Also, what is the new version?

    Thanks Rob.

    Daniel

    Posted 12 years ago on Thursday April 12, 2012 | Permalink

  4. Rob Harrell
    Member

    Daniel, your site is already including the latest version: 1.7.1, the problem is it's also trying to include version 1.4.2 below it.

    Line 31: http://grab.by/d3NY

    Line 82: http://grab.by/d3O6

    Posted 12 years ago on Thursday April 12, 2012 | Permalink