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Label limit?

Gravity Support Forums » Plugin Support » Gravity Forms

  1. sprugo
    Member

    I have a long labels that my client needs to use, such as: "Describe how and when you came to know Jesus as your personal Savior." But it doesnt seem to save it, goes back to untitled. Yes, its probably a bit long and should maybe be a description instead, but wont work for what they are trying to do. Thoughts?

    Posted 12 years ago on Thursday September 29, 2011 | Permalink

  2. Kevin Flahaut
    Administrator

    I'm not able to replicate any issue with the labels.

    screenshot: http://bit.ly/nHzFuJ

    Which version of the plugin are you using? Also, are you using some sort of caching plugin on your site that may be preventing the form from updating properly?

    Posted 12 years ago on Thursday September 29, 2011 | Permalink

  3. sprugo
    Member

    Kevin,

    I got it resolved. I found out it was a copy and paste issue. If i copied it in, then added to it or edited the label manually, it was fine. Just didnt seem to happen with shorter ones. Odd, but at least working now.

    Posted 12 years ago on Thursday September 29, 2011 | Permalink

  4. Kevin Flahaut
    Administrator

    Hey, that works. Sometimes the copy/paste thing can be a bit weird depending on the browser. I'm glad you were able to get it figured out. Thanks for the update.

    Posted 12 years ago on Thursday September 29, 2011 | Permalink

This topic has been resolved and has been closed to new replies.