PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

License issues & how to set email delivery

  1. Jane
    Member

    When I try to register my developer license code from within Wordpress, it doesn't seem to work. I'd like to upgrade to the latest version, but not happening.

    See: http://cl.ly/16116dbc42f320a198f7

    Also, I just set my first form up, and submitted a question, but I don't see it. How do I set my email so I can receive contact form messages?

    Thanks.

    EDIT: How do I set this up with Campaign Monitor?

    EDIT #2: Apparently someone flicked the switch, license issue now resolved.

    Posted 13 years ago on Saturday July 31, 2010 | Permalink
  2. I see the license issue is now resolved. In order to install Campaign Monitor Add-On you need to download it from the Add-Ons page here on the support site, upload it to your site and activate it. You will then need to set it up via the Gravity Forms Settings page, a new Campaign Monitor page will be added.

    Posted 13 years ago on Sunday August 1, 2010 | Permalink
  3. Jane
    Member

    Why the lag?

    Posted 13 years ago on Monday August 2, 2010 | Permalink
  4. You'll have to elaborate on your question. What lag are you talking about?

    Posted 13 years ago on Monday August 2, 2010 | Permalink
  5. @campaignit There shouldn't be any lag. It could have been browser cache. It could have been server problem connecting to our server for verification. Typically there is no lag. No way to determine that after the fact.

    Posted 13 years ago on Monday August 2, 2010 | Permalink
  6. Jane
    Member

    Thanks Carl, something like that. Just to let you know, a few times now since registration has been accepted, I've had the "register for priority support" button appear on the plugins page for Gravity Forms. Could that be due to the addition of the Campaign Monitor plugin?

    Posted 13 years ago on Monday August 2, 2010 | Permalink
  7. It shouldn't be. What probably happened is when Gravity Forms checked for updates, for whatever reason it couldn't reach our server to receive a response and therefore acted like it wasn't registered.

    We will be switching hosts to a more robust hosting environment so this should help with this issue once we do.

    Posted 13 years ago on Monday August 2, 2010 | Permalink