PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

License Renewed, but says expired.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. ideric2
    Member

    We have recently renewed our Gravity Forms Unlimited license, but one of our clients is complaining that their contact notification emails include the follow license expired message (see screen shot):
    http://screencast.com/t/Kn3Lsgjwf

    I checked the installation and the license key has a green check mark in this particular setup. Any ideas what could be going on?

    Posted 12 years ago on Tuesday January 3, 2012 | Permalink

  2. ideric2
    Member

    Alright, it looks like this particular case was on a notification email that had been received BEFORE I renewed the license. The client brought it up AFTER I had renewed and that threw me off.

    Sorry for any confusion.

    Posted 12 years ago on Wednesday January 4, 2012 | Permalink

  3. David Smith
    Member

    No worries. Glad you were able to get this sorted this out. :)

    Posted 12 years ago on Wednesday January 4, 2012 | Permalink

This topic has been resolved and has been closed to new replies.