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load time lag between gravity forms and paypal

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. tintank
    Member

    Hey Guys,

    I have built a site for a client that has a form that submits to paypal...

    Load time on site it good and the forms themselves are loading well...

    The only issue is that there is a long lag from when you hit "proceed to payment" and the paypal page loading...

    As this is a critical point in the sales process i want ensure this does not occur...

    I am passing a lot of conditional logic through the form, but when i create another basic form and ran tests, there was still a lag in the laod time...

    Any thoughts?

    Thanks in advance.

    Adam

    Posted 12 years ago on Friday November 2, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Please post a link to your site. I've seen the lag when sending the visitor to PayPal as well, and I normally make sure the form is embedded with AJAX so they get the "working" spinner to let them know something is happening. That does not prevent the lag but does let them know their submission went through.

    Posted 12 years ago on Sunday November 4, 2012 | Permalink