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Long Delay and No Emails sent after submit button

  1. After pressing submit, form takes a few minutes to confirm sending the contents. But even after confirmation, form contents not received in mail even in spam folder.

    Site: victoryfort.tv/notes

    Posted 12 years ago on Sunday October 16, 2011 | Permalink
  2. Richard Vav
    Administrator

    Hi, I see what you mean that is a long wait, do you experience the same delay when trying the form preview screen that's part of the form editor. Also have you tried setting the shortcode on the page to 'ajax=false' to see if that makes any difference. As for the email not arriving, is your webserver configured to send email, if not you may need to configure it or install a wordpress smtp plugin such as 'configure smtp' before your notification emails will work.

    Posted 12 years ago on Sunday October 16, 2011 | Permalink
  3. Richard Vav
    Administrator

    How are you getting on with this problem, I see the time between submitting the form and the confirmation appearing has now reduced and that the email is now received shortly after.

    Posted 12 years ago on Monday October 17, 2011 | Permalink