I am working for a company that has built a handful of WP websites that use Gravity Forms. There are a couple of developers here and each of us has unknowingly signed up for individual licenses and accounts. I was hoping we could combine all the licenses into one and upgrade it to a developer license.
I have sent 3 emails through the contact form over the past month and have only received one response about 3 weeks ago and nothing since. I'm very surprised by the lack of support as I've generally received good service in the past.
Can someone please let me know what I need to do. I know someone posted a similar question a little bit ago but the only suggestion made there was to contact support through the contact forms—which I've already tried with no luck.
Any help would be greatly appreciated. We are really hoping to take care of this ASAP. Thank you.