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Mail Chimp Ajax Save Error

Gravity Support Forums » Plugin Support » Gravity Forms MailChimp Add-On

  1. hexdigital
    Member

    Hi

    We just installed the mail chimp add-on and we appear to be getting an ajax error when we try and save a new form...

    It's definitely the add-on that's causing the problem as it only occurs whilst it is activated.

    What can we do to resolve this?

    Thanks

    Posted 11 years ago on Sunday October 14, 2012 | Permalink

  2. Chris Hajer
    Key Master

    I have not yet heard of the Mailchimp add-on causing an issue with saving forms. If that is happening to you, you might be running out of memory, which is why it appears that the Mailchimp add-on is the one which causes the error (it might be that it just takes up the last bit of available memory and makes it so you cannot save a form.)

    Can you please post how much RAM is available for PHP and WordPress? Thank you.

    Posted 11 years ago on Sunday October 14, 2012 | Permalink

  3. Chris
    Member

    I get the same problem but it is when ANY add-on is installed and active. None active - saves fine, active will not save forms and will not add fields when buttons are clicked.

    Posted 11 years ago on Friday October 26, 2012 | Permalink

  4. Chris
    Member

    For me I needed to install GD and enable it for PHP - I am guessing this is your issue too.

    Posted 11 years ago on Friday October 26, 2012 | Permalink

  5. hexdigital
    Member

    Hi,

    Just got round to looking at this again.

    I just updated my mail chimp to v1.8 and this appears to have solved the problem.

    Thanks for your help

    Posted 11 years ago on Saturday November 3, 2012 | Permalink

  6. Chris Hajer
    Key Master

    Thank you for the update.

    Posted 11 years ago on Sunday November 4, 2012 | Permalink

This topic has been resolved and has been closed to new replies.