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Mail Chimp Ajax Save Error

Gravity Support Forums » Plugin Support » Gravity Forms MailChimp Add-On

hexdigital
Member

Hi

We just installed the mail chimp add-on and we appear to be getting an ajax error when we try and save a new form...

It's definitely the add-on that's causing the problem as it only occurs whilst it is activated.

What can we do to resolve this?

Thanks

Posted 12 years ago on Sunday October 14, 2012 | Permalink
Chris Hajer
Key Master

I have not yet heard of the Mailchimp add-on causing an issue with saving forms. If that is happening to you, you might be running out of memory, which is why it appears that the Mailchimp add-on is the one which causes the error (it might be that it just takes up the last bit of available memory and makes it so you cannot save a form.)

Can you please post how much RAM is available for PHP and WordPress? Thank you.

Posted 12 years ago on Sunday October 14, 2012 | Permalink
Chris
Member

I get the same problem but it is when ANY add-on is installed and active. None active - saves fine, active will not save forms and will not add fields when buttons are clicked.

Posted 12 years ago on Friday October 26, 2012 | Permalink
Chris
Member

For me I needed to install GD and enable it for PHP - I am guessing this is your issue too.

Posted 12 years ago on Friday October 26, 2012 | Permalink
hexdigital
Member

Hi,

Just got round to looking at this again.

I just updated my mail chimp to v1.8 and this appears to have solved the problem.

Thanks for your help

Posted 12 years ago on Saturday November 3, 2012 | Permalink
Chris Hajer
Key Master

Thank you for the update.

Posted 12 years ago on Sunday November 4, 2012 | Permalink

This topic has been resolved and has been closed to new replies.