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Max characters repeating 3 times under field descriptions, HELP!

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Nantyliana
    Member

    Hi G-formers!
    I am currently having an issue after most recent update. All input fields are showing three times tha max character account under description. Is this a bug?

    What can I do?
    Thanks!

    Posted 12 years ago on Thursday February 23, 2012 | Permalink

  2. Nantyliana
    Member

    Here is a link to one of my forms: http://www.kleverest.com/contacto/

    Posted 12 years ago on Thursday February 23, 2012 | Permalink

  3. Richard Vav
    Administrator

    This isn't a gravity forms bug, it is more than likely a plugin or theme conflict that is affecting just that particular site that you are working on. To confirm this please follow the advice on the following page. Just out of interest is the same thing happening when your preview the form from the form editor in wp admin.

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Thursday February 23, 2012 | Permalink

  4. Richard Vav
    Administrator

    I have just noticed you are using a caching plugin as well. you should add the page that has the form on it to the 'No-Cache URI Patterns' on the quick cache settings page. Caching can sometimes cause problems with contact forms and it helps to disable it on pages that are being developed that way changes can be viewed straight away rather than waiting for the next cache re-build.

    Posted 12 years ago on Thursday February 23, 2012 | Permalink