So far we've had close to 100 entries and I know of 5 people for sure right now who have applied using the form but their application never went through. I'm in the process of nailing down specifics from them but so far I haven't been able to identify a common denominator...they're using the latest versions of either Chrome or Safari on Macintosh OS. I have had a couple of them go back and try re-applying but their entries still don't come through.
I just got off the phone with my hosting provider and we combed through the PHP error logs but didn't see any errors being generated from this form or any other plugins.
This is not a Themeforrest theme, we custom-coded it. We have processed over 3,000 entries on 35+ forms using GravityForms on this site with no problems (that we know of) so far.
None of the entries have been marked as SPAM because none of them have showed up. I even had my Hosting Provider check the logs and they see no records whatsoever of the missing entries and they don't show up in the Form Entries section of the Gravity Forms admin.
Here is a list of all the plugins I currently have installed (all updated to the latest versions):
All In One SEO Pack
Audio Player (by Martin Laine)
Duplicate Post (By Enrico Battocchi)
Easy FancyBox (By RavanH)
Executable PHP widget (Version 2.1 | By Otto)
Facebook Like Thumbnail (Version 0.2 | By Ashfame)
Flash MP3 Player JW2.3 (Version 10.1.9 | By Charles Tang)
GC Message Bar (Version 1.2.1 | By GetConversion)
Google Analyticator (Version 188.8.131.52 | By Video User Manuals Pty Ltd)
Gravity Forms (Version 1.7.5 | By rocketgenius)
Gravity Forms MailChimp Add-On (Version 2.1 | By rocketgenius)
Gravity Forms PayPal Add-On (Version 1.7 | By rocketgenius)
kPicasa Gallery (Version 0.2.9 | By Guillaume Hébert)
Maintenance Mode (Version 5.4 | By Michael Wöhrer)
NextGEN Gallery (Version 1.9.12 | By Photocrati)
Raw HTML (Version 1.4.10 | By Janis Elsts)
Secure HTML5 Video Player (Version 2.5 | By Lucinda Brown, Jinsoo Kang)
Sermon Browser (Version 0.45.7 | By Mark Barnes)
Share On Facebook (Version 1.7 | By David Goldstein)
Simply Exclude (Version 2.0.6 | By Paul Menard)
Stray Random Quotes (Version 1.9.9 | By unalignedcoder)
WordPress Importer (Version 0.6.1 | By wordpressdotorg)
Wordpress Popular Posts (Version 2.3.5 | By Héctor Cabrera)
WP-PageNavi (Version 2.83 | By Lester 'GaMerZ' Chan & scribu)
WP-TopBar (Version 4.17 | By Bob Goetz)
WP Facebook Like (Version 1.5.1 | By Johnny Chadda)
Yet Another Related Posts Plugin (Version 4.0.6 | By mitcho (Michael Yoshitaka Erlewine)
My hosting provider (Hostmonster.com) is set up with PHP 5.2.16, MySQL 5.5.31 and I'm running Wordpress 3.5.1
What else should I check?
Posted 5 years ago on Tuesday June 4, 2013 | Permalink