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Missing Help

Gravity Support Forums » Plugin Support » Gravity Forms

  1. tonydbaker
    Member

    When I use Gravity Form and mouse over the little question mark for help. Nothing happens. The status bar just says "javascript void."

    I've tried this in Chrome, Firefox and in Safari with the same results.

    Posted 13 years ago on Thursday June 2, 2011 | Permalink

  2. Kevin Flahaut
    Administrator

    Checked again in those same browsers and the tooltips seem to be working just fine.

    screenshot: http://grab.by/agG0

    Your installation may not have completed properly or you might have a plugin conflict of some sort that's causing problems with the Gravity Forms scripts.

    Try testing for a conflict, and if you don't find anything, I would suggest deleting and re-installing the plugin files. (any forms you've created will be fine as they're stored in the database)

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 13 years ago on Thursday June 2, 2011 | Permalink