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Missing information when too many routing on Notifications

  1. The page Notifications is not handling rightly the rules to routing emails. I have about 30 rules to use on it.

    My form has theses fields:
    Department: select within 5 options like "General information, Marketing, ..., Product information"
    Brand (if Product information was selected): select within 25 names like "Zoom, Vater, Waldman, etc"

    Each Brand has an email to a person that works with that brand. When I first try to make the routings, it works well. Then I tried to add another Brand and when I came back to the form to enter the email for this new brand, all the routing was missed.

    Off topic, Suggestion! Could You put an option to just send notifications and do not register the form on database. Or better, make some feature to schedule a clean up on the form registrations, such as the messages that are 30 days older, they are automatically removed from the database. It's because your product is too good to use as a mail form that doesn't require to maintain data on database.

    Posted 13 years ago on Thursday April 28, 2011 | Permalink
  2. Can you export your form to XML using the import/export and upload it somewhere and provide us a link to it here so we can duplicate your form and try replicating the issue with your form setup?

    Not storing the entry data isn't currently an option but it is one we plan on adding as a form setting in the future. Right now it can be done, but only as a customization using custom code.

    Here is a post that discusses how to do this:

    http://www.gravityhelp.com/forums/topic/purposefully-not-save-form-in-entries-database#post-15601

    Posted 13 years ago on Thursday April 28, 2011 | Permalink
  3. http://pastie.org/1844208

    The first two fields Department (Escolha o destinho da mensagem) and Brands (Área de contato).

    Filters to example:
    Email = Department is Informações Gerais
    Email = Brand is Chauvet
    [25 more brands]

    Posted 13 years ago on Thursday April 28, 2011 | Permalink
  4. Fala Marcelo! Bom ver brasileiros no forum. Eu posso tentar ver o que estah acontecendo. Eu importei o seu formulario no meu site, mas tudo funcionou sem problemas. Serah que voce poderia me mandar um login para o se WordPress para que eu possa dar uma olhada?
    alex@rocketgenius.com

    Abracos.
    Alexandre

    Posted 13 years ago on Friday April 29, 2011 | Permalink
  5. Oi Alex. A culpa era minha, eu não tinha atualizado o plugin, porque geralmente as atualizações podem quebrar algo já projetado e eu tinha apenas lido os changelogs e não vi nada relacionado diretamente a esse problema. Mas realmente esta funcionando como deveria, testei diversas vezes.

    Posted 13 years ago on Saturday April 30, 2011 | Permalink
  6. Perfeito Marcelo.

    Um grande abraco
    Alex.

    Posted 13 years ago on Sunday May 1, 2011 | Permalink