The page Notifications is not handling rightly the rules to routing emails. I have about 30 rules to use on it.
My form has theses fields:
Department: select within 5 options like "General information, Marketing, ..., Product information"
Brand (if Product information was selected): select within 25 names like "Zoom, Vater, Waldman, etc"
Each Brand has an email to a person that works with that brand. When I first try to make the routings, it works well. Then I tried to add another Brand and when I came back to the form to enter the email for this new brand, all the routing was missed.
Off topic, Suggestion! Could You put an option to just send notifications and do not register the form on database. Or better, make some feature to schedule a clean up on the form registrations, such as the messages that are 30 days older, they are automatically removed from the database. It's because your product is too good to use as a mail form that doesn't require to maintain data on database.