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Most Forms not working in IE or Chrome

  1. Further to my post here: http://www.gravityhelp.com/forums/topic/forms-not-working-in-ie-or-chrome#post-102639

    I had my web designer poke around and this is what she's said:

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    1) It cannot be a plugin clash issue as the Contact Us (http://speakeasysolutions.com/contact-us/) form is showing up and it used gravity forms.
    2) On the Inquiry page (http://speakeasysolutions.com/make-an-inquiry/) when I view the source the form has got a display:none property set on it which I am guessing has to do with how the confirm was set up to display when some condition is true.
    3) When I login to WP and I view the inquiry page the form does display, so the condition is that the user must have an account to view the form.

    Do you know if you set some setting when you set this up to only show the form to members?
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    I have set nothing to members only, the forms and their components are set to Visibility Everyone.

    Any other suggestions or can I hire someone to fix this. I really don't want to use another form system but this is my business and I can't be hampered by some random unsolvable issue. Thanks to any who can help.

    Cheers.

    Posted 7 years ago on Sunday January 13, 2013 | Permalink
  2. ETA: I disabled the w3 total cache (now that's a pain in the ass of a plugin) and all works fine. If anyone has any other caching plugin suggestions that play nicely with Gravity, let me know.

    Posted 7 years ago on Sunday January 13, 2013 | Permalink
  3. yea you fixed while i was posting , good

    Posted 7 years ago on Sunday January 13, 2013 | Permalink
  4. Yes, you now would be able to since I deactivated w3 total cache. Thanks for looking.

    Posted 7 years ago on Sunday January 13, 2013 | Permalink
  5. Your contact form was probably working because there is no conditional logic in it. The 'make-an-inquiry' form, since it had conditional logic, would be hidden with the display:none property until the Gravity Forms jQuery runs and unhides the appropriate fields. If that jQuery can't run, the form will not show.

    Normally you can exclude the scripts from being minimized and that will allow you to use Gravity Forms and W3TC at the same time. There are also ways to exclude the Gravity Forms plugin files completely, but I'm no expert on W3TC, so I can't advise how to do that.

    Posted 7 years ago on Monday January 14, 2013 | Permalink