PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Most notifications sent but not all

Gravity Support Forums » Plugin Support » Gravity Forms

  1. hosshughes
    Member

    So I really love the product. Unfortunately, I've had about 15 entries come in but 2 of the email notifications were never sent. I know it's not in the setup as one of my forms has gotten 10 entries and 9 of the notifications have been sent. I have checked my spam and it didn't get sent there.

    Any ideas?

    Posted 12 years ago on Monday September 24, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Please begin by installing an SMTP plugin and using an external SMTP server for your email delivery from WordPress. Here are two we recommend frequently:

    http://wordpress.org/extend/plugins/wp-mail-smtp/
    http://wordpress.org/extend/plugins/configure-smtp/

    Install and configure one of those and see if your notifications are delivered more reliably. Please report your results.

    Posted 12 years ago on Wednesday September 26, 2012 | Permalink