PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Multipage - Hides on Validation

Gravity Support Forums » Plugin Support » Gravity Forms

  1. cartogram
    Member

    Hey all,

    I'm having some weird behavior on a site that doesn't seem to occur on my localhost environment, only on the server.

    The site in question: http://mcn.studiocartogram.com/apply/

    It seems like it's hiding the form-page after failed validation for whatever reason, and it's being set programmatically via some sort of JavaScript.

    It seems like the rest of the form kinda works when you go into element inspector and start un-hiding them.

    Any ideas to send me in the right direction would be much appreciated.

    Thanks

    Posted 12 years ago on Friday October 5, 2012 | Permalink

  2. Chris Hajer
    Key Master

    That does not happen normally. I don't see any JavaScript or jQuery errors, but I do see that you are loading jQuery from your theme folder, rather than enqueueing the WordPress default jQuery. I wonder if that is related? If possible, allow WordPress and Gravity Forms to enqueue their own jQuery and see if the form shows.

    Also, did you add the form to the page in any way other than the shortcode in the post editor? Finally, are you using any special functionality in your theme's functions.php which would affect this form?

    Posted 12 years ago on Friday October 5, 2012 | Permalink

  3. David Peralty

    Can you re-download and re-install Gravity Forms with the latest version on this site? I think you might be experiencing a bug that has since been patched.

    Posted 12 years ago on Friday October 5, 2012 | Permalink

  4. cartogram
    Member

    Thanks for the suggestions guys.

    Here is where I'm at:

    - I uninstalled Gravity Forms and then re-activiated it (exported/imported my forms)
    - It's using the default jQuery, enqueued by Wordpress/Gravity Forms
    - It's being called by shortcode in the post editor
    - The two Gravity forms filters I was using (one for changing the submit button output, and one for calling a confirmation modal) have been commented out and completely disabled
    - Still no JavaScript errors at all, if you disable the 'display:none' attribute on the form-page it does seem like everything is properly validating

    Still at a loss as to why this is happening

    Posted 12 years ago on Friday October 5, 2012 | Permalink

  5. Rob Harrell
    Member

    We released 1.6.8.1 yesterday that should fix this. Are you using that version?

    http://www.gravityhelp.com/downloads/

    Posted 12 years ago on Friday October 5, 2012 | Permalink

  6. cartogram
    Member

    Thanks Rob that fixed it!

    The plugins page was showing that it was updated to 1.6.8 but the files in the plugin folder were 1.6.5

    Posted 12 years ago on Friday October 5, 2012 | Permalink

  7. Rob Harrell
    Member

    Awesome man, glad to help out!

    Posted 12 years ago on Friday October 5, 2012 | Permalink

This topic has been resolved and has been closed to new replies.