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Multiple Choice Fields & Sales Force

Gravity Support Forums » Plugin Support » Gravity Forms

  1. markerx
    Member

    Hey guys,

    Has anyone ever been able to post vales from a GF Multiple Choice field into a SalesForce Multiple Choice field?

    Here's a sample, as set up in SalesForce

    I like:<select id="123XYZ" multiple="multiple" name="123XYZ" title="I Like">
    <option value="Apples">Apples</option>
    <option value="Bananas">Bananas</option>
    <option value="Peaches">Peaces</option>
    </select>

    My Gravity Forms field is the same, however "I Like" is not available as a drop down option in the "Pass Field Data Via Query String" option.

    The only drop down options are Apple, Bananas, and Peaches.

    Any thoughts?

    Thanks!

    Posted 12 years ago on Friday June 24, 2011 | Permalink

  2. Alex Cancado
    Administrator

    Is your GF form field a Multiple Choice field (radio button), or a Checkbox field? From what you are describing, it seems to be configured as a checkbox field, not a Multiple Choice field

    Posted 12 years ago on Friday June 24, 2011 | Permalink

  3. markerx
    Member

    You Sir, are indeed correct.

    The GF field is a Checkbox Field!

    Are you suggesting that changing it to a Multiple Choice field will provide that solution?

    Thanks for the reply!

    Posted 12 years ago on Friday June 24, 2011 | Permalink

  4. Alex Cancado
    Administrator

    Yes, changing it to a Multiple Choice will give you the option for "I Like" instead of each individual choice.

    Posted 12 years ago on Friday June 24, 2011 | Permalink

  5. markerx
    Member

    OK, I am back and trying to figure out how to make this work...

    In SalesForce, their multiple choice field is Multi-Select.

    In GravityForms Multiple Choice ONLY selects one, otherwise GF offers Checkboxes for multiple selects.

    Is there away to get this to work?

    Posted 12 years ago on Wednesday July 6, 2011 | Permalink

  6. Carl Hancock
    Administrator

    Our Multiple Choice field is a Radio Button field, Radio Buttons by their very nature are designed to be single selection fields, they aren't multi-selection fields. This isn't how we designed them, it's they are handled in HTML and how they are designed to be used. See this Wikipedia page on Radio Buttons: http://en.wikipedia.org/wiki/Radio_button

    It is called a Multiple Choice field because you have multiple choices to choose from, and you select the one you want. This is why tests and quizes in school are called "Multiple Choice", you would select the correct one from multiple answers.

    Checkbox fields are multi-selection fields where you can select as many as you want.

    You may be getting confused by the terminology. SalesForce may be using the term Multiple Choice for a field that isn't the same as our Multiple Choice field which is a single select radio button.

    Posted 12 years ago on Friday July 8, 2011 | Permalink