PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Multiple maximum character messages

  1. I noticed the form that appears on a page within my wordpress site shows the maximum character limit message four times for each of the affected fields. You can see it in action at http://markblevis.com/digital-public-affairs-newsletter/.

    Is there a trick for getting rid of the extraneous messages?

    Thanks,
    Mark

    Posted 11 years ago on Wednesday August 15, 2012 | Permalink
  2. Please see if the form looks like this when you preview it from the form builder. If not, you likely have a theme or plugin conflict, probably a plugin, maybe something processing the content multiple times. It could also be a JavaScript or jQuery error which is causing this. You can test for theme and plugin conflicts by following these instructions http://rkt.gs/testing

    The message is not normally repeated 4 times like that. That's the first time I've seen it.

    Posted 11 years ago on Wednesday August 15, 2012 | Permalink
  3. Thanks for the reply. I know the form as it appears in the forms construction page within the site admin interface. I'll check out the procedure you linked to and post the results here.

    Mark

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  4. Found it. It's the Gravity Forms Widget. Any thoughts?

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  5. Is the Gravity Forms Widget a plugin of some kind?

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  6. It is. I believe it allows me to have the form appear in my right sidebar. My developer helped me with the installation. Is it redundant? Am I able to put the sign up form in my sidebar another way?

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  7. It is redundant. You can add a "Forms" widget that we have built into the Gravity Forms plugin itself. You'll see it on your widget screen. So just use ours, no need to install a separate plugin for that.

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  8. Great! Thanks a million.

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  9. One more related question, I suppose. Is it possible to frame the form in the widget in the same way as my other widgets appear?

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  10. Okay. I discovered something. It's actually the Forms sidebar widget that causes the form on the page to display the descriptive information on four lines.

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  11. Yup. I've just confirmed the widget plugin we discussed earlier was disabled and deleted. The "Form" plugin that comes with Gravity Forms is in the right sidebar at the moment and the page is as it was when I first reported the problem.

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  12. Oh, ha! That's because you can't have two of the same form on a page. I'd suggest duplicating the form and throwing the duplicate into the widget/sidebar.

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  13. Great solution. Perfect. Thanks.

    Any thoughts on my other question... Is it possible to frame the form in the widget in the same way as my other widgets appear (http://markblevis.com)?

    Posted 11 years ago on Thursday August 16, 2012 | Permalink