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Multiple PayPal forms not working

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. iamcanadian1973
    Member

    I have two paypal forms.

    First one has been working
    http://www.allianceticketing.com/
    I then needed to make changes so I thought I'd create a new form, and then make the new form live.
    http://www.allianceticketing.com/pay-online/

    The second was a copy of the first using the duplicate button, then I added soem additional fields, and then added a PayPal feed. The second form does not go to PayPal though.

    Thoughts? Solutions?

    thanks very much

    Posted 12 years ago on Wednesday September 7, 2011 | Permalink

  2. Carl Hancock
    Administrator

    If a form doesn't pass the user to PayPal that means there was no products selected which results in a $0 total. If the user hasn't selected any Products there is nothing to pay for.

    This can happen when you use Option Fields without a Product Field. A form used for PayPal must have a Product Field present. Double check to make sure you aren't using only Option Fields.

    Also what changes did you make to the form? Those could be related to the issue...

    Posted 12 years ago on Wednesday September 7, 2011 | Permalink

  3. iamcanadian1973
    Member

    You know the new product field I added may just have been product options. :P

    I'll check and confirm, thanks so much for the response.

    Posted 12 years ago on Wednesday September 7, 2011 | Permalink