Multiple select and default value « Gravity Support Forums

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Littledancer
Member

Hi,
I use different multiple select field in a form in which I don't want any default value.
For some of them it's ok but for some other I get a default value (while no default value is set)
All the multiple select fields are set almost identically but behave differently.
The only difference is the a conditionnal logic option to display some multiple select field if a value is selcted in à some multiple select field (I hope I'm clear...).
Actually all the MS field have a conditionnal logic but some are displayed from a dropdown field (no default value) and some other from à MS field (unwanted default value)

Tested with twenty eleven them, the problem is still present
The form is hère :
http://www.littledancer.fr/demande-de-renseignement/
To see the problem select one or more element in the "Catégorie" field

Thanks for your help
JG

Posted 12 years ago on Thursday October 11, 2012 | Permalink

This web page did not load for me and timed out after 180+ seconds:

No data received
Unable to load the webpage because the server sent no data.
Here are some suggestions:
Reload this webpage later.
Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data

[~/ch]$ time curl -I http:// www. littledancer .fr/demande-de-renseignement/
curl: (7) couldn't connect to host

real    3m9.286s
user    0m0.004s
sys     0m0.004s

Posted 12 years ago on Sunday October 14, 2012 | Permalink

Littledancer
Member

???
This web page load normally (rechecked right now) for me and I never had reports like this before.
The adress is correct and the site is up.
JG

Posted 12 years ago on Monday October 15, 2012 | Permalink
Chris Hajer
Key Master

Must have been a network issue locally. We had a lot of storms last night which knocked lines down.

Can you export that form please (Forms menu > Import/Export submenu, then the top center menu item "Export Forms") and email it to chris@rocketgenius.com . I am having a hard time figuring this out without seeing your form setup. Thank you.

Posted 12 years ago on Monday October 15, 2012 | Permalink
Littledancer
Member

Hi
I send you the form by email few days ago.
Did you receive it?
Did it help to figure out what is going on?
Thanks for your answers
JG

Posted 12 years ago on Sunday October 21, 2012 | Permalink
Chris Hajer
Key Master

I took a look at the form. I was able to see the problem in your form. It is related to the way you have applied the conditional logic. Some of the rules you set up appear to be invalid now. Maybe you edited the form after creating your conditional logic rules?

I was able to remove the conditional logic on the HTML bloc, field 37. The rules there were invalid, as they are for many other fields: there is no field selected in the drop down on the left side of the condition. In any case, I removed the check box from that field so it is displayed all the time, and I was able to use the form properly with no default values being selected for multi-select fields which are hidden by conditional logic.

I suggest that you go through the form and check each conditional logic rule to ensure the left side field name and right side value are all accurate for your current form.

Let us know if you need any more help.

Posted 12 years ago on Monday October 22, 2012 | Permalink
Littledancer
Member

Thanks for your answer
Actually all the CL were OK. It's just that the first bloc doesn't have a label, which result in a blank name for the corresponding CL.
So to avoid any problem I set a name and chech every CL. It seems they all were OK.
The problem still exist.
Then I suppress the html bloc 37. Stilll the problem.
I suppress the CL on the bloc above (a section bloc ID 23). And then it works!

I think the problem come from here. I don't know why but there is something.

Also you can also do another test :
The first list of choice (previously the blank label block) is used to set different kind of form to fulfill for the user depending on its need (general question : few field or more specific : lots of field). Therefore its value is the base of many CL of other field of the form.
-> Change the first list of choice to the other value (not the one by default) and then select back the default value. So you change from detailled fom to simple form and then back to the detailled form
Then you will see a field (bloc 8 with its not wanted default value) that shouldn't appear at that moment. This field should appear only if the field "Catégorie" (block 7) contains "Contemporain". This "Catégorie" field also appear itself only for the detailled form. Furthermore the "Catégorie" field is empty by default (and no default value appear also) but "Contemporain" is the first choice of this field.
So in some case, CL behave as if it take into acount the first value of a multiple select field to apply :
sometimes showing this value as a not wanted default value (case of a second level CL - see bloc 8 to 12)
sometimes normally not showing the first value (case of a fisrt level CL) but taking it into account for further CL on other bloc.

Very strange (I hope that my post is clear enough...)
I send you by email the export file of this form updated.
Thanks
JG

Posted 12 years ago on Tuesday October 23, 2012 | Permalink
David Smith
Member

Hi Littledancer,

I've just sent you and updated version of Gravity Forms which should resolve this bug. Let me know how it goes. :)

Posted 12 years ago on Thursday October 25, 2012 | Permalink