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Multiple selections lost

Gravity Support Forums » Plugin Support » Gravity Forms

  1. srage
    Member

    I have a form with a multiple selection field that is populated by values stored in my taxonomy. When I enter my data into the form and enter more than one value in this field once the post is published the values disappear except for the first one.

    When I create the same post via standard Wordpress post entry my multiple values for this taxonomy appear without a problem, which leads me to believe there is an issue with Gravity Forms dropping the multiple selections.

    How can I fix that?

    thanks

    Posted 12 years ago on Sunday April 15, 2012 | Permalink

  2. David Peralty

    Can you send me a link to your form. Also, is the data being shown correctly in the Entries section of Gravity Forms?

    Posted 12 years ago on Monday April 16, 2012 | Permalink

  3. srage
    Member

    The form is not public.

    When I look at the form entries it is showing all the data until it is published as a post. Then the multiple entries are dropped.

    Posted 12 years ago on Tuesday April 17, 2012 | Permalink

  4. David Peralty

    Can you export the form and send the XML to me?
    peralty@gravityforms.com
    Please make sure you reference this post.

    Thanks!

    Posted 12 years ago on Tuesday April 17, 2012 | Permalink

  5. David Peralty

    Or faster yet, can I get your login details for that WP install via e-mail? I can take a look. I'm assuming it has something to do with how the taxonomy is getting managed when Gravity Forms creates the post.

    Posted 12 years ago on Tuesday April 17, 2012 | Permalink

  6. srage
    Member

    David,

    Your email bounced saying; User unknown in virtual mailbox table (state 14).

    Can you provide a valid email address? thanks

    Posted 12 years ago on Sunday April 22, 2012 | Permalink

  7. Rob Harrell
    Member

    Should be: peralty@rocketgenius.com

    Posted 12 years ago on Sunday April 22, 2012 | Permalink

  8. srage
    Member

    Email has been sent with login info to David. Rob also has an account from previous issue I reported.

    When can I expect to have someone look at it? I need a date since this issue is now a week old.

    Please help!

    Posted 12 years ago on Thursday April 26, 2012 | Permalink