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My contact form still isn't appearing

Gravity Support Forums » Plugin Support » Gravity Forms

  1. IncomeDiary
    Member

    Hey,

    Got the latest version and I'm a developer license holder.

    See bottom of: http://www.incomediary.com/about

    Thanks,

    Mike

    Posted 11 years ago on Wednesday January 23, 2013 | Permalink

  2. Chris Hajer
    Key Master

    I see a JavaScript error on that page:

    Timestamp: 1/23/13 5:17:40 PM
Error: TypeError: jQuery(...).children(...).first is not a function
Source File: http://www.incomediary.com/wp-content/plugins/gravityforms/js/conditional_logic.js?ver=1.6.11
Line: 219

    It's because your theme is loading multiple jQuery versions. In addition to the proper 1.8.3 version being loaded by WordPress, your theme is loading an older version (1.5.2):

    <script type='text/javascript' src='http://www.incomediary.com/wp-content/themes/incomediary-feb12/js/jquery-1.5.2.min.js?ver=3.5'></script>

    And a plugin is loading an even older version, 1.2.6:

    <!-- Saiweb.co.uk Flowplayer For Wordpress Javascript Start -->
<script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1.2.6/jquery.min.js"></script>

    If you get rid of those two older version, I think you will find that your form works. You will have to determine if some functionality in the plugin or theme was pegged to the older jQuery versions though.

    You can always test for theme and plugin conflicts by using our troubleshooting tips here: http://rkt.gs/testing

    Posted 11 years ago on Wednesday January 23, 2013 | Permalink

  3. alex_holt
    Member

    I really need some help here too, my theme developer is not helping me.

    My form is not working (it uses conditional logic) http://www.exercisestudies.co.uk/contact-us/ - I am sure it will be due to what you have explained here but I have no idea of how to go about fixing it, or troubleshooting it (tried you instriuctions but it didn't help me).

    Odly enough, a slightly older version of my theme works ok with the form (Shepard version 1.2.1) but the new wordpress 3.5 compatible version doesn't (Shepard 1.3.1).

    Any help is greatly apreciated.

    Posted 11 years ago on Friday January 25, 2013 | Permalink

  4. Chris Hajer
    Key Master

    I see a JavaScript error on that page:

    Timestamp: 1/30/2013 6:59:46 AM
Error: TypeError: $ is not a function
Source File: http://www.exercisestudies.co.uk/wp-content/themes/shepard1.3/js/jquery.script.js?ver=1.0.0
Line: 125

    That is coming from the theme directly. Please check in with the theme developer for their assistance again. The error is coming from this file:

    <script type='text/javascript' src='http://www.exercisestudies.co.uk/wp-content/themes/shepard1.3/js/jquery.script.js?ver=1.0.0'></script>
    Posted 11 years ago on Wednesday January 30, 2013 | Permalink

  5. toastdesign
    Member

    I had this problem too and fixed it by ensuring JQuery calls were the same version.

    Posted 11 years ago on Friday February 1, 2013 | Permalink

  6. Chris Hajer
    Key Master

    Closing this topic as there are too many unique problems to address at once. Anyone requiring assistance with their form not appearing: please begin a new topic.

    Posted 11 years ago on Monday February 4, 2013 | Permalink

This topic has been resolved and has been closed to new replies.