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New forms not submitting OR counting views

  1. I tihnk this has something to do with the last two updates, not sure.
    But since about a week ago any new forms I create do not work.

    The display fine - http://beauty.dropdeadgorgeousdaily.com/beauty-ed-submission-page/

    But they don't submit, and in the admin they don't even show page view counts.

    Old forms seem to be working fine though?

    Posted 13 years ago on Thursday November 18, 2010 | Permalink
  2. OK, an update, the entries are being collected, but the form is not refreshing/reloading at all, and again page views not showing in back end.

    Example of working form is here - http://dropdeadgorgeousdaily.com/advertising-booking-form-banners/

    Posted 13 years ago on Thursday November 18, 2010 | Permalink
  3. In order to look into this issue we would need a WordPress admin login for the site having the issue. You can send this to us using our Contact Us form and reference this forum post.

    Posted 13 years ago on Thursday November 18, 2010 | Permalink
  4. Hi Carl,
    I sent through the request with all the details you asked for last week, and haven't heard anything since. would love to get this sorted asap.

    I am trying to promote user gen content on the site, and it's not working most of the time!

    Posted 13 years ago on Monday March 21, 2011 | Permalink
  5. This is the form I am currently hoping to get fixed
    http://dropdeadgorgeousdaily.com/share/

    You will need to use this test login to view the page

    un - jameson
    pw - colleen

    Posted 13 years ago on Monday March 21, 2011 | Permalink
  6. sorry the test user password should be dexter

    Posted 13 years ago on Tuesday March 22, 2011 | Permalink
  7. @ddgdaily2 That is a user account, I would need an Administrator account in order to look at your form setup. You can send this information to us via our Contact Us form and reference the issue and this forum post when doing so, that way we know what it is in reference to.

    Posted 13 years ago on Tuesday March 22, 2011 | Permalink
  8. Hi Carl, I did that already about a week ago and got no response! Will try again.

    Posted 13 years ago on Wednesday March 23, 2011 | Permalink
  9. I had emailed you back and said the Admin login you had provided (which is below) was not working. I will try again with the new admin login information you just sent. I'll be in touch after I investigate.

    Posted 13 years ago on Wednesday March 23, 2011 | Permalink