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New to GF and it is not working at all

  1. plbmdesign
    Member

    I just purchase GF and set up a pretty lengthy form. It views beautifully but when I do a test submission it: 1) does not register 2) if i miss a field that is required, it does not notify me 3) there is no way for the user to know the submission is not going through! What am I missing? I have deactivated the theme and used twenty ten and the same issues continue. I do not have very many plug ins being used and I have deactivated them and that doesn't fix it either. Help!

    http://coventryecc.org/registration/enrollment-form/

    Posted 12 years ago on Wednesday March 14, 2012 | Permalink
  2. plbmdesign
    Member

    I just moved the form since it is not working to http://coventryecc.org/enrollment-form-test/ so that it is not likely found for now. Also wanted to add that I am using Firefox, the latest wordpress and Installation Status
    PHP Version 5.2.17
    MySQL Version 5.0.92
    WordPress Version 3.3.1
    Gravity Forms Version 1.6.3.2.1

    Posted 12 years ago on Wednesday March 14, 2012 | Permalink
  3. I just did a test submission and the validation worked properly. I received a confirmation message as well as the email notification. It looks like it's working properly to me. I tested this in the latest version of Firefox.

    Posted 12 years ago on Wednesday March 14, 2012 | Permalink
  4. plbmdesign
    Member

    Thank you. I moved it back to the page I wanted it and it stopped working again. I figured out that it did not like being a sub-page of a parent page. I switched to using the menu option under appearance and created a customized menu there instead of using the wp page order. And bingo, now it works on the page I wanted it to.

    Posted 12 years ago on Wednesday March 14, 2012 | Permalink
  5. Strange, haven't seen that before.. sounds like there could be something amiss with your permalink settings. Glad you got it working either way.

    Posted 12 years ago on Wednesday March 14, 2012 | Permalink

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