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New to Gravity Forms - can't get even one to work

Gravity Support Forums » General » Pre-Purchase Questions

  1. tkgraham
    Member

    It isn't rocket science and I read the directions. But when I add a drop down to a form, the edit button does nothing. I can't populate the fields. Is there a trick to this? Or something where I'll go "duh?!"?

    Posted 14 years ago on Sunday September 19, 2010 | Permalink

  2. Joe
    Member

    When you click the edit button, it should open up and you see 3 selections there already. You then edit these, clicking the + or - buttons to add more or remove some.

    Posted 14 years ago on Sunday September 19, 2010 | Permalink

  3. Carl Hancock
    Administrator

    As @bawta said above, hovering over the field and clicking the Edit link should open an edit interface. If it does not, you are most likely encountering a theme or plugin conflict. You will have to deactivate all other plugins and then test it to see if it works. If it does work, then activate each of your other plugins one by one until you encounter the plugin that is causing the Javascript issue.

    This is common when plugins do not selectively include their javascript, it can interfere with other plugins such as Gravity Forms.

    It is also possible it could be your theme. To test for a theme conflict you would activate the default WordPress theme (TwentyTen in 3.0) and then test.

    Posted 14 years ago on Monday September 20, 2010 | Permalink