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Newbie - Email Notifications not working?

  1. DeEtte
    Member

    http://projectsolutions.biz/contact-us/

    Data is populating the entries database and I can export the CVS

    But the email notifications are NOT working BOTH to the administrator or the end-user.

    I have used a variety of email addresses, I am getting no errors and I have checked the spam folders?

    Any help will be greatly appreciated

    Thanks-DeEtte

    Posted 9 years ago on Tuesday March 2, 2010 | Permalink
  2. Your host my not be allowing email to be sent via the built in PHP mail function call. You may need to send email via SMTP.

    Check out this WordPress SMTP plugin:

    http://wordpress.org/extend/plugins/wp-mail-smtp/

    Posted 9 years ago on Tuesday March 2, 2010 | Permalink
  3. DeEtte
    Member

    Thanks for the quick response...

    ok...called hosting co and got all the SMTP info and set up wp-mail.smtp. Ran the test email and it worked fine.

    The contact form is still not working though.

    Cforms was sending on this site without SMTP but not handling file upload properly and they offer virtually ZERO support. I have been wanting GravityForms for a while and I need to set up some other more in-depth forms on this site - So today I decided to implement your great plugin :)

    Could there be some new-user thing I am missing?

    If you email me directly I can give you access. --emailremoved--

    Posted 9 years ago on Tuesday March 2, 2010 | Permalink
  4. We would certainly take a look and see what is going on.

    Use our Contact Us form on this site to send us a WordPress admin login for the site and we can take a look at it and see what is going on.

    Posted 9 years ago on Wednesday March 3, 2010 | Permalink