PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Next Page Loads Down the page

  1. Hello there,

    I have 2 forms on a page which are multi-page forms using the page-break element. For some reason, when I fill out the information on the first page of the form, and go to the next page, it reloads the page about 150px below the top of the page. I do not know why this is the case and did some quick searches without success of finding a solution.

    You can test it to see more detail here: http://ssdi.projectviewing.com/

    Any help would be appreciated.

    Cheers,

    Jordan

    Posted 11 years ago on Thursday June 27, 2013 | Permalink
  2. Jordan,

    The form is landing on the anchor point of the next step. Two things you can try.

    1 - enable AJAX on the form placements http://www.gravityhelp.com/documentation/page/Embedding_A_Form

    2 - http://www.gravityhelp.com/documentation/page/Gform_confirmation_anchor

    Posted 11 years ago on Thursday June 27, 2013 | Permalink
  3. Hiya Rob,

    Enabling AJAX by itself did not work for some reason, but enabling it combined with adding the following filter to my functions.php did the trick:

    add_filter("gform_confirmation_anchor", create_function("","return false;"));

    Thanks again for your expedited assistance!

    Posted 11 years ago on Friday June 28, 2013 | Permalink
  4. Right on, glad to help!

    Posted 11 years ago on Friday June 28, 2013 | Permalink

This topic has been resolved and has been closed to new replies.