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Next/Previous buttons not appearing

  1. I just finished up my form and can view it in "test mode" but, when I try to view it on the site I get two or three selections in to it and than the next/previous buttons disappear. Can someone please take a look and see what I've done wrong to make this happen.

    doorcreations.com/newsite

    Select the "Door Creator"

    Thx

    Shawn

    Posted 8 years ago on Saturday April 7, 2012 | Permalink
  2. So it works properly in your form preview and not in the themed page correct?

    Posted 8 years ago on Saturday April 7, 2012 | Permalink
  3. you are correct. I can provide back end access if you want.

    Posted 8 years ago on Saturday April 7, 2012 | Permalink
  4. Probably don't need that right now.. I thought it could be a problem with how the conditional logic is set up but if it works in the preview and not in the theme, then there's something in the theme that's causing the issue.

    I would put money that it's something to do with this block of jQuery in your themes scripts.js file.. it's appending classes and properties to your form button elements. I think that's causing a conflict with the form script and in turn causing your display issue.

    http://pastie.org/3747364

    You can try temporarily removing that from your script file and see if that works. You can always try using the default theme temporarily to narrow it down and make sure it is the active theme that's the issue.

    Posted 8 years ago on Saturday April 7, 2012 | Permalink
  5. nope. the theme isn't the issue, I switched it over to the default theme and it still doesn't work. Take a look for yourself. Also it was working fine with the theme before so I think it's something else.

    thx

    Shawn

    Posted 8 years ago on Monday April 9, 2012 | Permalink
  6. Have you double checked your conditional logic on the form to make sure everything is in order?

    Posted 8 years ago on Monday April 9, 2012 | Permalink
  7. Rob,

    I've been playing with the logic all day and on the live side I can't get past the 3rd step. On the back end preview I can walk all the way through. If you get a chance I made the logic specific for the just the Round Top Doors > Pinehurst> to troubleshoot the logic and I still can't get the next button to show where the specific option are located.

    Thx

    Shawn

    Posted 7 years ago on Tuesday April 10, 2012 | Permalink
  8. Never mind I figured it out.

    I changed the name of the form but, did change the id#

    Before ---> [gravityform id=1 name=DoorCreator(2)(2)]

    After ---> [gravityform id=7 name=DoorCreator(2)(2)]

    thx

    Shawn

    Posted 7 years ago on Tuesday April 10, 2012 | Permalink
  9. Cool, thanks for letting us know Shawn.

    Posted 7 years ago on Tuesday April 10, 2012 | Permalink

This topic has been resolved and has been closed to new replies.