PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

No data in sent form. we receive email but not form data

  1. Hi,

    We are new to Gravity forms. Just became a customer! Yah!
    When we test our new form we receive an email but no form data (Information) is in it.
    Can you inform us of what we are doing wrong.

    Plugin we use: ContactForm7 and NextGen Gallery. We are disabling contact form 7 now and testing for a conflict. If we resolve the issue we will make this as closed and resolved.

    In a time crunch here. Thanks for the support and awesome plugin!

    Posted 11 years ago on Wednesday May 22, 2013 | Permalink
  2. How are your notifications set up?

    Are the forms capturing data in the entries?

    Posted 11 years ago on Thursday May 23, 2013 | Permalink
  3. The form is capturing data but not sending it. Notifications I think are ok.
    Need a quick fix... We have a deadline of last week. Ha!

    Thanks for your help!

    Shelby

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink
  4. Richard Vav
    Administrator

    How are your notifications configured? What do you have in the message field e.g {all_fields}

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink