PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

No Duplicates wont work

  1. Hi,

    i made a test form for my boss and everything is ok except the number field can be duplicated even when i made it "no duplicates" in gform sitting!!

    on same form i have mail field with "no duplicates" checked and it work fine, no one can put same mail twice

    Posted 7 years ago on Monday February 11, 2013 | Permalink
  2. Can you provide a link to the page on your site where this form is embedded?

    I created a test form here: http://gravity.chrishajer.com/try-submitting-the-same-number-twice/

    Screenshot when I tried to submit the same number a second time: http://minus.com/lXnjGyetR1HpA

    Are you using complex numbers where there could be some sort of type conversion or rounding gong on? What sorts of numbers are you accepting?

    Posted 7 years ago on Tuesday February 12, 2013 | Permalink
  3. am working on our company server its not public ip .. thats a test website before we make it lunch for everyone

    anyway

    http://im31.gulfup.com/X1q7v.jpg
    first screenshot to see he field is required and no duplicates

    http://im31.gulfup.com/2nyS2.jpg
    see the entries, same number!!

    what i did?
    - i designed the forms in a custom css file
    - i tried to duplicate the form in case something wrong with the first one

    this is how my form look
    http://im31.gulfup.com/VjQZ6.jpg

    Posted 7 years ago on Wednesday February 13, 2013 | Permalink
  4. It looks like the no duplicates won't work for the phone number field unless the value being entered is in the exact same format as how the data is stored. For example, I submitted 7084471212 as my phone number, and that is stored as (708)447-1212. I tried to submit 7084471212 again and it worked fine, even though no duplicates was marked. That's because (708)447-1212 does not match 7084471212. For now, please use a number field or plain text field. I will ask the development team about this and see if there is any other way around it.

    Posted 7 years ago on Wednesday February 13, 2013 | Permalink
  5. I heard back from the development team. They're going to add this to the list of issues to be addressed in future versions. For now, the best approach would be a text field with an input mask to force the number into the format you want, with the no duplicates field checked.

    Thank you for the report and sorry for the inconvenience.

    Posted 7 years ago on Wednesday February 13, 2013 | Permalink